Refund Policy

We accept returns up to 24hrs after delivery, if the item is unused and in its Original condition or if there is an issue with product and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at

sales@theartisancheesefactory.pk or

WhatsApp text at +92 321 4907939

with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a Satisfactory solution.